Information

Welcome to our frequently asked questions section. We've gathered answers to common queries to help make your shopping experience at Beloved & Bespoke as smooth and enjoyable as possible. If you can't find what you're looking for, please don't hesitate to contact us.

Frequently asked questions

At Beloved & Bespoke, we're building a new business rooted in quality and integrity. We aim for transparency in all we do. Here are answers to some of the questions you might have about our journey, our products, and our services, from quality steals to high-end splurges across fashion and home decor.

How do I arrange delivery or return an item?

Once you've made a purchase from Beloved & Bespoke, you'll receive a confirmation email with details regarding your order. For delivery, please note that as a new business, our current delivery timeframe is typically 2-3 weeks within the UK. We are working hard to expedite this process. If an item isn't quite right, we want to help. Please refer to our dedicated Returns Policy page for detailed instructions on how to initiate a return or exchange. You can usually find this linked in your order confirmation or in the footer of our website.

What should I know about sizing, materials, and product care?

Given our wide range, from luxe loungewear & exclusive tees to glam nights out, and unique home decor, we understand the importance of finding the perfect fit and ensuring longevity. For clothing, jewellery, shoes, and accessories, size charts will be included on each product page, especially for garments made in countries using different size guides (e.g., European, US, UK). We always recommend checking these charts against your measurements. Material compositions for all products are detailed in each product description. For care instructions, please refer to the specific product page or the care label provided with your item to ensure your new treasures remain beautiful for years to come.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email that includes a tracking number and a link to the courier's website. You can use this to monitor the progress of your delivery for your Beloved & Bespoke purchase.

What other common questions do customers ask for a smooth shopping experience?

Beyond delivery, returns, and product specifics, customers often inquire about payment options, account creation, or how to contact us. We accept all major credit and debit cards through our paypal checkout.

What payment methods do you accept?

We accept a variety of secure payment methods for your purchases at Beloved & Bespoke, including Visa, Mastercard, American Express, and Discover. We also offer payment through [[e.g., PayPal, Apple Pay, Klarna]] for your convenience.

Can I change or cancel my order after it's been placed?

We aim to process Beloved & Bespoke orders quickly. If you need to change or cancel your order, please contact us immediately at beloved.nd.bespoke@gmail.com or While we can't guarantee changes once an order is being processed, we will do our best to accommodate your request.

Discover your next beloved treasure

Ready to explore the full range of Beloved & Bespoke? From quality fashion steals to exquisite home decor, there's a style for every story and a price point for everyone. Join us and find something truly special that sparks joy and expresses your unique style.